07-31-2017 11:55 AM
08-02-2017 02:59 PM
I’m sorry to hear that your Xperia X may not be working as it should. Especially after it was purchased not long ago. Many products purchased new in box carry a one year manufacturer’s warranty. I would recommend contacting Sony directly to inquire about the warranty and if that problems you’re experiencing can be covered. They can be reached by calling 1-800-222-7669.
I’m sorry for any trouble this has caused and if there’s anything else I can assist with please don’t hesitate to respond!
|Javier|Social Media Specialist | Best Buy® Corporate|
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