08-18-2017 12:19 PM
08-18-2017 03:39 PM
Welcome to our forums! Unfortunately we’re unable to assist you update the software on your phone in our stores. However Samsung does have a dedicated page on their website for the S6. I would recommend visiting that page for instructions on updating your phone or contacting Samsung directly for detailed instructions.
I hope this helps!
|Javier|Social Media Specialist | Best Buy® Corporate|
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