02-21-2017 07:23 PM
I just bought an unlocked Huawei 6X from BestBuy. I have inserted my SIM card from my old phone into the new one I just bought. It will only let me make emergency calls. Do I have to do something else beyond just inserting the card into my phone? Do I have to call the company I have service with to notify them I bought a new phone?
02-22-2017 04:07 PM
Great choice with on the 6X! SIM cards are in my mind a bit like cell phone cords. They work across a wide variety of devices and are generally pretty reliable. The most common cases why a SIM card won’t work in a new phone can include:
In most cases you can visit your local carrier store and they will give you a replacement either for free or at very low cost. Calling the carrier shouldn’t be needed as they always remain activated as long as your account is in good standing. I hope this helps!
|Javier|Social Media Specialist | Best Buy® Corporate|
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