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Recognized Member
Posts: 175
Registered: ‎01-02-2010
Accepted Solution

Gear 360 won't charge

I cant get my Samsun Gesr 360 to charge. I tried pc, several outlets, it wont chsrge. Samsung is not offering very good support. I'm going on 3 days waiting on a response!
Posts: 8,683
Topics: 83
Kudos: 300
Blog Posts: 47
Solutions: 346
Registered: ‎09-29-2008

Re: Gear 360 won't charge

Hey thomasr1950,

 

I am sorry your Gear 360 isn't charging. It sounds like you have tried everything to get this to charge. My suggestion would be to exchange the camera at your local Best Buy store, or bring it into the Geek Squad precinct at your local Best Buy store to see if they are able to get this camera to charge.

 

Thanks,

Allan|Senior Social Media Specialist | Best Buy® Corporate
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Valued Contributor
Valued Contributor
Posts: 1,782
Registered: ‎12-02-2011

Re: Gear 360 won't charge

One last thing.... make sure it's plugged firmly into the 360.  I had problems charging at first... then realized it was not plugged in hard enough.

Recognized Member
Posts: 175
Registered: ‎01-02-2010

Re: Gear 360 won't charge

Thanks, I did. Also the memory card won't eject. I'm sending it to Samsung. They sent a return label.
Tom
Valued Contributor
Valued Contributor
Posts: 1,782
Registered: ‎12-02-2011

Re: Gear 360 won't charge

The memory card does NOT eject.... you need to pop out the holder with a small screw driver.  Almost like the memory card on a phone.